General conditions

TERMS AND CONDITIONS

The Utrecht City Freedom
‍‍Foundedat Sophialaan 1 in Utrecht
Registered with the Chamber of Commerce under number 73761486

• Article 1 - Definitions.
• Article 2 - Applicability.
• Article 3 - Options
• Article 4 - Quotes.
• Article 5- Catering
• Article 6 - Rented
• Article 7 - Guest number
• Article 8 - Relocations and cancellations at the request of the client
• Article 9 - Execution
• Article 10 - Obligations and responsibilities of client
• Article 11 - Liability of client
• Article 12 - Liability of contractor
• Article 13 - Indemnification
• Article 14 - Prices
• Article 15 - Payments
• Article 16 - Force majeure
• Article 17 - Suspension/dissolution of the agreement
• Article 18 - Secrecy
• Article 19 - Processing of personal data
• Article 20 - Image rights and drawings
• Article 21 - Applicable law
• Schematic overview of key moments
• House Rules

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Article 1 - Definitions.

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In these general terms and conditions, the following definitions shall apply:

1.1 Contractor: The private company with limited liability with trade name De Utrechtse Stadsvrijheid B.V, with its office at Sophialaan 1 in Utrecht, registered with the Chamber of Commerce under number 73761486, which has undertaken towards the Client to organize or implement an Event, or which is prepared - at the offer stage - to undertake to do so.

1.2 Client: Every natural or legal person with whom Contractor has concluded or intends to conclude an Agreement (offer stage).

1.3 Parties: the Contracted Party and the Client jointly.

1.4 Option: A provisional and non-binding reservation - possibly with several candidates with a certain order of priority - regarding the rent of one or more space(s) for a certain period.

1.5 Agreement: An offer from Provider signed by Principal, including any (additional) offers and agreements declared in writing by the parties.

1.6 Event: The meeting or other event for which the Rented object is made available at the request of the Client.

1.7 Room(s): The room(s) made available to the Client by the Contractor in accordance with the specification in the Schedule of Charges of the Agreement.

1.8 Rented: The space(s) as further specified in the Agreement.

1.9 Rental Period: The date(s) on which the space(s) will be made available to the Client under the Agreement. If the Agreement is entered into for several consecutive days, the reservation date will be the first day on which the space(s) will be made available to the Customer under the Agreement.

1.10 Location Hire: Hire for the space(s) specified in the Agreement.

1.11 Written: Communication by letter, e-mail or digitally, provided that the identity of the sender and the integrity of the content are sufficiently established.

1.12 Execution Date: the (first) day on which the Rented Property is made available to the Client in accordance with the Agreement.

Article 2 - Applicability.

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2 .1 These general terms and conditions shall apply to all offers, quotations, Agreements and collaborations entered into between Contractor and Client.

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‍2. 2 General terms and conditions of the Client are expressly rejected by the Contractor and do not apply. Deviating and/or additional terms of the Client shall only be valid if expressly agreed upon in writing prior to the signing of the Agreement.

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‍2.3 Contractor is entitled to unilaterally amend the general terms and conditions. Contractor shall notify Client in writing of changes to the general conditions.

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‍2.4 The Agreement shall also be subject exclusively to the Contractor's Rules and Regulations.

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‍2.5 Destruction, nullity or otherwise unenforceability of one or more of the provisions of these general terms and conditions or the Agreement shall not affect the validity of the remaining provisions. In such a case, the parties shall be obliged to agree on a substitute arrangement to replace the affected provision. The purpose and purport of the original provision will be taken into account as far as possible.

Article 3 - Options

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3.1 Before Client requests a quotation or before the quotation process is completed, Contractor may, at Client's request, provide it with an option on a space.

3.2 Only options issued in writing shall bind Contractor. An option is valid for the duration of fourteen days from the date of issue of the option, unless Contractor specifies a different option term in writing.

3.3 Both Contractor and Principal are entitled to notify the other of their wish to terminate the option prematurely, which can only be done in writing.

3.4 Contractor uses a so-called 24-hour rule, which can be applied at all times. The rule entails the following. In case Contractor obtains several applications for option for the same rental period and concerning (partly) the same room(s), the first applicant will obtain a first option and a later applicant will obtain a second option.
If the second option applicant notifies Contractor in writing that she wishes to convert her option into a definite reservation, Contractor will request her to record the option in an agreement that will at least specify the location rent. If this condition is met, Contractor will give the first optant the opportunity to indicate within 24 hours whether she wishes to definitively reserve the room(s) (The 24-hour period will be extended by Contractor if second optant accepts the agreement on a Friday, or another day prior to a holiday).
In case the first optant indicates not to make use of this, or cannot give a definite answer about this, then her option expires. In the event that the first opting party indicates that she wishes to keep her option, this can only be done by entering into an agreement within 24 hours after the Contractor has given her the opportunity to make her wish known, in which at least the location hire will be laid down. If the first optant has fulfilled this condition, the aforementioned agreement drawn up with the second optant shall lapse.

Article 4 - Quotes.

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4.1 All quotations made by or on behalf of Contractor shall be valid for fourteen days from the date offered in writing, unless otherwise agreed in writing or Client rejects the quotation in writing within that period. If the Client has not agreed to the quotation in writing within fourteen days, the quotation shall be deemed to have lapsed without the need for any notice from the Contractor.
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4.2 All quotations and any additional offers provided by Contractor are without obligation, i.e. with the express proviso that an Agreement will only be concluded if Principal accepts the quotation in writing within the applicable period. Contractor is only bound if its written offer states at least:
- which room(s) and associated basic facilities are rented during which period at which price;
- for which Event the room(s) are rented;
- the minimum number of guests expected to be present during the Event.

4.3 The Client cannot derive any rights from a quotation or supplementary offer from the Contractor that contains an obvious error or mistake, or that is based on incorrect or incomplete information provided by the Client.

4.4 The risk of ambiguities arising from orders given orally or by telephone and communications made shall be borne by the Client.

Article 5 - Catering

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5.1 Unless expressly agreed otherwise in writing, catering within the Rented Premises shall be reserved exclusively for the Contractor.
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5.2 The concept of the Contractor is that the catering will not take place in the room(s) where it takes place, but in the specially created joint catering area called 'The Playground'. During the summer period, a city beach called 'DEMKA quay' is also available on the outdoor area. The Play Quarter and the DEMKA Quay are available simultaneously to all principals present and in the summer period also to consumers. Only if Client books the venue exclusively, it has the exclusive right to The Playtime Quarter and the DEMKA Quay.

Article 6 - Rented

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6.1 It is the responsibility of the Client to ascertain before entering into the Agreement whether the Rented Property is suitable for the intended Event.

6.2 The Rented Property includes only the room(s) described in the Agreement and the basic facilities mentioned therein. Unless otherwise agreed in writing, generally accessible areas (including the central entrance and toilets) and the outdoor area (including parking spaces) are not exclusively available to the Client. Any ticket control, registration and/or reception should therefore take place in the Rented Premises.

6.3 Without the prior written consent of the Contractor, the Client is not permitted to:
- to use the rented object for any purpose other than that specified in the Agreement;
- to sublet the rented object (in full or in part) or to give it to a third party for use, or to transfer the rights and obligations arising from the Agreement to a third party in any other way. If a fair or exhibition is part of the agreed Event and the services to be exhibited are covered by the exhibition program described in the Agreement, this permission is not required.
- to rename or materially alter the Event during the term of the Agreement.

6.4 If the Rented Property is not found to be satisfactory at the commencement of the rental period, this must be reported to the Contractor's staff verbally and in writing immediately. Failing this, the Client shall accept the Rented Property in the condition it is in at the commencement of the rental period. Any defects discovered at the end of the rental period will therefore be deemed to have arisen during the rental period, unless the Customer can demonstrate that the defects in question (such as damage) already existed before the rental period.

Article 7 - Guest number

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7.1 A minimum number of guests is specified in the Agreement’s cost overview. By signing the Agreement, the Client therefore agrees to a minimum number of guests on the Event date. The number of guests must be realistic in relation to the capacity of the booked spaces, with a minimum of 50 guests. If the Client wishes to rent the venue exclusively, a minimum of 150 guests or a revenue guarantee of €20,000 is required.

7.2 The Client is obligated to notify the Contractor in writing as soon as possible in the event of any changes or additions to the number of guests that deviate from the Agreement. If there are changes or additions to the number of guests, this will affect the price calculation specified in the Agreement.

7.3 Once the final number of guests has been confirmed, it is only possible to:
- adjust the final agreed-upon number of guests by up to 10% no later than two weeks before the Event date; or
- adjust the final agreed-upon number of guests by up to 5% no later than one week before the Event date.

7.4 If, during the Event, it becomes apparent that the actual number of guests is lower than expected, the Client will at all times be billed for the number of guests confirmed in writing in advance. If more guests attend on the day of the Event, the associated costs will be charged. The number of guests present at the Event as determined by the Contractor is binding in this regard. The Contractor reserves the right to refuse an increase in the number of guests, in view of maximum capacity, safety requirements, and to ensure the quality of the Event.

Article 8 - Relocations and cancellations at the request of the Client

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8.1 Een verzoek van Opdrachtgever tot annulering of verplaatsing van de uitvoering van de Overeenkomst dient schriftelijk te geschieden onder vermelding van de naam van de Opdrachtgever, het betreffende Evenement en de uitvoerdatum.

8.2 Een annulering of verplaatsing wordt pas definitief, wanneer het verzoek tot annulering of verplaatsing schriftelijk is bevestigd door Opdrachtnemer.

8.3 Als datum van annulering of verplaatsing geldt de eerste datum waarop het schriftelijke verzoek van Opdrachtgever tot annulering of verplaatsing door Opdrachtnemer is ontvangen.

Verplaatsingen

8.4 Tot uiterlijk 12 weken voor uitvoerdatum van het Evenement kan op verzoek van Opdrachtgever de uitvoerdatum van het Evenement eenmalig worden verplaatst. Voorwaarden voor verplaatsing zijn:
- Binnen 3 maanden na het verzoek tot verplaatsing dient in onderling overleg een nieuwe datum te zijn vastgelegd, en;
- Het Evenement dient binnen 1 kalenderjaar ten opzichte van de in de Overeenkomst vastgelegde uitvoerdatum van het Evenement plaats te vinden, en;
- Eventuele tussentijdse tarief en/of prijswijzigingen die tot gevolg hebben dat de kostprijs van Opdrachtnemer stijgt (zie ook artikelen 14.1 en 14.4), komen voor rekening van Opdrachtgever.
Indien partijen er niet in slagen om binnen de termijn van 3 maanden een nieuwe datum vast te leggen, dan vervalt de mogelijkheid tot verplaatsing en wordt het verzoek gelijkgesteld met een beslissing tot annulering van het Evenement. Indien Opdrachtgever de uitvoerdatum langer dan 1 kalenderjaar ten opzichte van de in de Overeenkomst vastgelegde uitvoerdatum wenst te verplaatsen wordt te allen tijde 100% van de locatiehuur in rekening gebracht. Met betrekking tot alle overige kosten zal met de betrokken leveranciers overleg plaatsvinden en worden de voorwaarden van de betreffende leverancier gehanteerd.

8.5 In het geval Opdrachtgever korter dan 12 weken voor de uitvoerdatum van het Evenement een verzoek tot verplaatsing van de uitvoerdatum van het Evenement doet, wordt het verzoek gelijkgesteld met een beslissing tot annulering van het Evenement.
Uitzondering op deze regel wordt gemaakt indien partijen in onderlinge overeenstemming een nieuwe uitvoerdatum van het Evenement hebben vastgesteld waarbij overeenstemming is bereikt ten aanzien van de uitkoopsom. Indien een dergelijke overeenstemming is bereikt gelden dezelfde voorwaarden als beschreven in artikel 8.4 van de algemene voorwaarden.
Als het verzoek van Opdrachtgever het gevolg is van overmacht zullen partijen in alle redelijkheid naar een oplossing zoeken.

Annuleringen

8.6 Bij annulering door Opdrachtgever is deze gehouden aan Opdrachtnemer een vergoeding te betalen op basis van de navolgende percentages:

Locatiehuur
Opdrachtnemer zal te allen tijde 100% van de in de Overeenkomst opgenomen locatiehuur in rekening brengen. Eventueel reeds betaalde locatiehuur zal derhalve niet worden geretourneerd.

Cateringkosten
In geval van een verzoek tot annulering:
a. tot uiterlijk 4 weken voor uitvoerdatum van het Evenement worden er geen cateringkosten in rekening gebracht;
b. in de periode liggend tussen 4 tot 2 weken voor de uitvoerdatum van het Evenement wordt 50% van de cateringkosten in rekening gebracht op basis van het aantal gasten dat als laatst door partijen schriftelijk is bevestigd;
c. in de periode korter dan 2 weken voor de uitvoerdatum van het Evenement wordt 100% van de cateringkosten in rekening gebracht op basis van het aantal gasten dat als laatst door partijen schriftelijk is bevestigd

Overige tussen partijen overeengekomen kosten

In geval van een verzoek tot annulering:
a. tot uiterlijk 12 weken voor uitvoerdatum van het Evenement worden er geen overige kosten in rekening gebracht.
b. In de periode liggend tussen 12 tot 10 weken voor uitvoerdatum van het Evenement wordt 25% van de overige kosten in rekening gebracht.
c. In de periode liggend tussen 10 tot 6 weken voor uitvoerdatum van het Evenement wordt 50% van de overige kosten in rekening gebracht.
d. In de periode liggend tussen 6 tot 4 weken voor uitvoerdatum van het Evenement wordt 75% van de overige kosten in rekening gebracht.
e. In de periode korter dan 4 weken voor uitvoerdatum van het Evenement wordt 100% van de overige kosten in rekening gebracht.

Indien er met betrekking tot de overige kosten gebruik wordt gemaakt van leveranciers die niet akkoord gaan met bovenstaande voorwaarden, dan zal Opdrachtnemer dit, voorafgaand aan de bevestiging, met Opdrachtgever afstemmen. Bij de afstemming, doch in ieder geval voorafgaand aan de uitvoerdatum van het Evenement, dient Opdrachtgever een separate overeenkomst te tekenen met afwijkende voorwaarden die aansluiten bij de voorwaarden van de betreffende leverancier.

Article 9 - Execution

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9.1 The furnishing, use and evacuation of the Rented Property shall take place in consultation with the Contractor.

9.2 The Contractor will be entitled at all times to issue further binding instructions regarding the fitting out, use and evacuation of the Subjects if such is deemed advisable in the interests of (public) order and safety by a competent authority (including the fire department, police and mayor) or the Contractor.

9.3 Except with the express prior written consent of the Contractor, no changes may be made to the Subjects, generally accessible areas and (outdoor) grounds.

Article 10 - Obligations and responsibilities of Client

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10.1 Voor en tijdens de huurperiode dient Opdrachtgever die maatregelen te nemen die noodzakelijk zijn met het oog op de naleving van hetgeen opgenomen in (a) de Overeenkomst, (b) deze algemene voorwaarden en (c) het Huishoudelijk Reglement.

10.2 Alles wat door of vanwege Opdrachtgever in het Gehuurde is gebracht, bevindt zich daar voor rekening en risico van Opdrachtgever. Opdrachtnemer belast zich niet met het verzekeren en/of bewaken daarvan. Tenzij schriftelijk anders is overeengekomen, zal Opdrachtgever voor eigen kosten zorgen voor voldoende maatregelen om de veiligheid te waarborgen voor haar gasten en de door haar ingehuurde materialen en derden. Indien reeds afspraken zijn gemaakt over de hiervoor genoemde maatregelen, is Opdrachtnemer niettemin gerechtigd om op ieder gewenst moment aanvullende eisen te stellen, wanneer gewijzigde omstandigheden daarom vragen.  

10.3 Opdrachtgever is verantwoordelijk voor het handelen en nalaten van haar bezoekers, gasten, personeel en door haar ingeschakelde derden tijdens de opdracht (waaronder doch niet beperkt tot het Evenement). Opdrachtgever mag bij het gebruik van het Gehuurde geen hinder of overlast aan Opdrachtnemer of derden veroorzaken.

10.4 Opdrachtgever is gehouden het Huishoudelijk Reglement ter kennis van de gasten, bezoekers, personeel en door haar ingeschakelde derden te brengen en zij blijft verantwoordelijk voor de naleving hiervan. Bij overtreding van het Huishoudelijk Reglement en/of het veroorzaken van een situatie die door Opdrachtnemer wordt beoordeeld als verstoring van de openbare orde, is Opdrachtnemer gerechtigd de overtreder/veroorzakende persoon een terreinverbod op te leggen.

10.5 Indien nodig draagt Opdrachtgever voor eigen rekening en risico zorg voor het verkrijgen en behouden van vergunningen (ook van overheidswege) die nodig zijn om de Overeenkomst uit te voeren.

10.6 Opdrachtgever is gehouden alle informatie waarvan zij weet dan wel waarvan zij behoort te weten dat deze noodzakelijk is voor de uitvoering van de Overeenkomst, tijdig aan Opdrachtnemer te verstrekken. Opdrachtgever staat in voor de juistheid en volledigheid van de door haar verstrekte informatie.

10.7 Opdrachtgever is verplicht Opdrachtnemer vooraf en actief schriftelijk op de hoogte te brengen van eventuele risico’s voor de status van het Gehuurde en/of haar goede naam die door of vanwege het Evenement zouden kunnen ontstaan. Daaronder, doch niet uitsluitend, wordt verstaan het bezoekersprofiel, de aard van het Evenement, eventuele dreiging of aantrekking van ongewenst gedrag, politieke of maatschappelijke onrust en mogelijke weigering van benodigde vergunningen in algemene zin.

10.8 Opdrachtgever is verantwoordelijk voor de afdracht van de vergoedingen wegens het gebruik van (intellectuele eigendoms-) rechten van derden (waaronder doch niet beperkt tot Buma/Stemrarechten).

10.9 Opdrachtgever is verplicht om het Gehuurde inclusief de door Opdrachtnemer voor het Evenement beschikbaar gestelde goederen en materialen aan het einde van het Evenement in dezelfde staat weer aan Opdrachtnemer op te leveren.

10.10 Opdrachtgever is verplicht optredende schade aan het Gehuurde en eventuele door Opdrachtnemer voor het Evenement beschikbaar gestelde goederen en materialen te melden en te vergoeden. Opdrachtnemer heeft het recht door haar geconstateerde schade aan en in het Gehuurde evenals de aanwezige inventaris te laten herstellen op kosten van Opdrachtgever, voor zover de schade is ontstaan ten tijde van het gebruik van de desbetreffende ruimte(n) door Opdrachtgever dan wel daarmee rechtstreeks verband houdt.

10.11 Opdrachtgever is voor eigen rekening en risico gehouden zich afdoende te verzekeringen tegen alle schade die zich kan voordoen. Als afdoende verzekering wordt beschouwd een verzekering die alle door Opdrachtnemer of derden te lijden schade dekt als gevolg van het Evenement van Opdrachtgever in en rond het Gehuurde, algemeen toegankelijke ruimten en (buiten)terreinen.

10.12 Het is Opdrachtgever niet toegestaan in de directe omgeving van het Gehuurde, waaronder toegangswegen en parkeerterreinen, reclame of publiciteit van welke aard dan ook te plaatsen, aan te brengen of te doen aanbrengen zonder uitdrukkelijke toestemming van Opdrachtnemer. Hieronder vallen in ieder geval doch niet uitsluitend flyers, posters, spandoeken en reclameverlichting. Opdrachtnemer is gerechtigd publiciteit en reclame terstond te beëindigen of te laten verwijderen voor rekening en risico van Opdrachtgever, onverminderd het recht van Opdrachtnemer om de daardoor ontstane kosten en schade op Opdrachtgever te verhalen.

10.13 Het maximaal te produceren geluidsniveau tijdens het Evenement is 70 dBa brongeluid. Opdrachtnemer behoudt zich het recht voor om passende maatregelen te treffen indien Opdrachtgever zich niet houdt aan het geldende geluidsniveau. Indien dit ten gevolge heeft dat sprake is van geluidsoverlast met financiële gevolgen, wordt de schade volledig verhaald bij Opdrachtgever.

Article 11 - Liability of Principal

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11.1 The Client shall be liable for all damage caused to the Rented Premises, general areas and (outdoor) grounds to the extent that the damage arose at the time when the relevant area(s) was/are being used by the Client or is directly related to it. In such a case, the Contractor shall be entitled to have any damage to walls, floors, etc. in the Subjects and to the goods located therein repaired at the expense of the Client.

11.2 The Client shall be liable for all damage to or loss of property of the Contractor and/or third parties contracted by the Contractor and/or its invitees during an Event. All damage, including the costs of repair, must be compensated by the Client to the Contractor.

11.3 The Client will be liable for any damage suffered by third parties arising from the use of the Hire.

11.4 The Client is jointly and severally liable for proper compliance with the Household Regulations and/or damage caused by the acts and omissions of guests, visitors, staff hired by it and third parties engaged by it in respect of an Event organized or performed by the Contractor under the terms of the Contract.

11.5 Any claim by Contractor for compensation for damage must be made known to the Client within eight calendar days of the day on which Contractor became aware or could reasonably have become aware of both the damage and the Client's liability. If this deadline is not observed, any claims Contractor may have shall lapse.

Article 12 - Liability Contractor

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12.1 The Contractor shall only be liable for damage if:
- the damage is covered by its liability insurance up to the amount actually paid out in the case in question under the Contractor's liability insurance taken out, plus any excess borne by the Contractor that applies under that insurance, or
- there is intent or gross culpability on the part of the Contractor or one of its executives.

12.2 If the insurance does not pay out or there is no question of intent or gross negligence, and yet the Contractor is liable, the Contractor's liability will be limited to compensation only for direct damage with a maximum of the invoice value of the Agreement, or at least that part of the Agreement to which the liability relates.

12.3 Direct damage is understood to mean only:
a. The reasonable costs incurred to establish the cause and extent of the damage, insofar as the establishment relates to damage within the meaning of these general conditions.
b. Any reasonable costs incurred to have the Contractor's defective performance comply with the Agreement, unless they cannot be attributed to the Contractor.
c. Reasonable costs incurred to prevent or limit damage, to the extent that the Principal demonstrates that these costs led to a limitation of the direct damage as referred to in these General Terms and Conditions.
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12.4 Contractor shall never be liable for indirect damage, including personal injury, consequential damage, loss of profit, lost savings and damage due to business interruption. Furthermore, Contractor accepts no liability for damage caused by consuming the dishes prepared or served by Contractor.

12.5 Contractor is not liable for damages, of any kind, caused by its reliance on incorrect and / or incomplete information provided by or on behalf of Client.

12.6 Contractor is not liable for damage to or loss of goods, property and cash of Client or third parties (including the public and performers) due to any cause whatsoever, except for intent or gross negligence of Contractor or its staff. Contractor is also not liable for damage to or loss of goods deposited in the checkroom.

12.7 The Contractor is not liable for damage caused by full or partial, both collective and individual power failure, interruption of lighting, interruption of WIFI/internet and interruption of the central heating and/or ventilation, even if this would make the Event wholly or partly impossible or seriously harm its course and for whatever cause, except for intent or gross fault of the Contractor or its staff. The Contractor shall take sufficient precautions to prevent the above interruptions and shall do everything within its power to remedy the problem as soon as possible when the above interruptions occur.

12.8 Any claim by Client for compensation for damage must be made known to Contractor within eight calendar days after the day on which Client became aware or could reasonably have become aware of both the damage and Contractor's liability. If this period is not observed, any claims that Principal has shall lapse.

12.9 All rights of action and other powers, for whatever reason, which Principal has against Contractor must be received in writing by Contractor within 12 months of the date on which Principal became aware or could reasonably have become aware of them, failing which they will lapse.

Article 13 - Indemnification

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To the extent permitted by law, Client shall indemnify and hold Contractor harmless from and against all liabilities, damages, losses and costs (including settlement costs and reasonable attorney's fees) arising from claims of third parties who suffer damages as a result of performance of the Agreement, unless the cause is attributable to Contractor.

Article 14 - Prices

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14.1 All prices are exclusive of VAT, unless otherwise agreed in writing. All other levies imposed by the government shall also be borne by Client. Contractor will announce these in advance to the extent possible. If Contractor's cost price is increased as a result of interim rate changes of sales tax, social security contributions, payroll tax or other government levies, or as a result of price changes by third parties, Contractor is entitled to pass these changes on to Principal.

14.2 The location rental consists of the rent for the agreed space(s). Catering costs are not included in the location rental and will be charged to Principal separately. Any unforeseen costs or additional agreed products and services will be borne by the Client. Contractor will disclose these costs as much as possible in advance, but Client will in any case conform to Contractor's statement afterwards.

14.3 If Contractor provides a composite quotation, there is no obligation to execute part of the quotation at a corresponding part of the price quoted for the whole.

14.4 In determining the applicable location rental, catering costs and any other agreed costs, the year in which Principal rents the space is the starting point. Contractor is entitled to charge Principal any price increases that occur after the Agreement has been concluded. This will be based on the family consumption index figure, or any other index figure that replaces it. Price increases may be passed on to the Client as of January 1 or July 1 of the year following the calendar year in which the Agreement in question was concluded. The Principal cannot invoke any other rate list or price agreement than the one approved by the Contractor with the aforementioned principles.

Article 15 - Payments

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15.1 The Contractor uses the following method of invoicing.
- If the location is rented exclusively or if the turnover exceeds 15,000 euro, 100% of the agreed location rental will be invoiced upon signing the Agreement;
- No later than 14 days after the performance of the Event, the invoice will be drawn up by the Contractor, providing an accurate specification of the services provided and, where necessary, a specification of the services to be invoiced on subsequent calculation, as well as a specification of the V.A.T.

15.2 Payments must be made within 14 days of the invoice date, unless stated otherwise in writing.

15.3 If Principal has not fulfilled its payment obligation or has not fulfilled its payment obligation on time, Contractor is authorized to suspend the fulfilment of its obligations until payment has been made or proper security for this has been provided. Delays in the performance of an Agreement caused by the Client's failure to fulfill its payment obligation on time will always be at the Client's expense and risk.

15.4 The term of payment is a strict deadline. The Client will not suspend its payment obligation or set off what it owes against what it may have to claim from the Contracted Party without the Contracted Party's express written permission.

15.5 In the event of late payment of any amount owed to Contractor, statutory interest or statutory commercial interest will be charged from the date on which the claim became due and payable (whereby part of a month will be regarded as a whole month).

15.6 If the Client is in default or omission in the (timely) performance of its obligations, all reasonable costs incurred to obtain satisfaction out of court shall be borne by the Client. The extrajudicial collection costs shall, if the Client is a natural person not acting in the exercise of a profession or business, be determined in accordance with the Collection Costs Act. In all other cases, these costs shall be fifteen percent of the amount owed by the Client plus accrued interest, with a minimum of €350. If the actual costs incurred and to be incurred by Contractor exceed these amounts, they will also be eligible for reimbursement.

15.7 Payments made by the Client will first be applied to settle all interest and costs due and subsequently to settle the longest outstanding payable invoices.

15.8 Any objection to an invoice must be made known to Contractor within eight days of the date of invoicing. Such an objection shall in no way affect the Client's obligation to pay all other invoices due at the time of the objection and shall not entitle it to defer payment to the Contractor.

15.9 Clients from abroad are subject to the guidelines provided by the Dutch tax authorities regarding the charging of V.A.T.

15.10 In the event of Client's liquidation, bankruptcy or suspension of payments, Contractor's claims and Client's obligations to Contractor shall be immediately due and payable.

Article 16 - Force majeure

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16.1 Circumstances not attributable to the Contractor, which are of such a nature that compliance with the Agreement can no longer reasonably be demanded or can no longer be demanded in full (such as but not limited to extreme weather conditions, revocation of one or more permits, unforeseen government measures, strikes, transport or business disruptions, epidemics, pandemics, terrorist threats and national mourning) shall entitle the Contractor to dissolve the assignment in whole or in part and/or to suspend the performance thereof without any obligation to pay compensation. The Contractor shall in such case retain its right to compensation (including but not limited to costs for third parties engaged by it). The same applies if the Contractor is unexpectedly confronted with illness or accident of its staff and/or third parties, in whose replacement cannot reasonably be provided in the short term.

16.2 In the event that the Contractor is (partly) dependent for the performance of the Agreement on third parties, whether or not engaged by the Contractor, any shortcomings resulting from an act or omission on the part of these third parties will not be attributable to the Contractor if the Contractor could not reasonably have foreseen the shortcoming.

16.3 If Contractor has already partially fulfilled its obligations before the force majeure occurs or can only partially fulfil its obligations, it will be entitled to separately invoice the part already delivered or the deliverable part, as the case may be, and Client will be obliged to pay this invoice as if it were a separate Agreement. However, this does not apply if the part already delivered or the deliverable part has no independent value.

16.4 The Contractor is entitled to provide a proper substitute performance (including the provision of another room) if, as a result of unforeseen circumstances, an Agreement cannot be performed in whole or in part as agreed, without this entitling the Client to a discount on the agreed price or dissolution of the Agreement.

Article 17 - Suspension/dissolution of the Agreement.

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17.1 The Contractor can immediately suspend, terminate or dissolve the Agreement, without any notice of default being required, if:
a. the Client fails to fulfil its obligations under the Agreement or fails to do so in full or in good time;
b. after the Agreement has been concluded, the Contractor has become aware of circumstances which give good reason to fear that the Client will not fulfil its obligations;
c. the Client has provided incorrect information to the Contractor or has withheld necessary information;
d. the Client's assets are seized, or suspension of payments is granted to it, or it is declared bankrupt;
e. there is a serious suspicion of a possible disturbance of the public order by the Client or visitors;
f. there is misuse or nuisance caused by the Client or visitors to the Rented Property.

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17.2 If the Agreement is dissolved, any claims of the Contractor against the Client shall be immediately due and payable.

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17.3 If the Contractor proceeds with suspension or dissolution on the above grounds, it will not be liable in any way to compensate the Client for damages and/or costs incurred in any way.

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17.4 If the Contractor proceeds to suspend or terminate on the above grounds, the Client shall be obliged to compensate the Contractor for any damage caused thereby.

Article 18 - Secrecy

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Parties are obliged to keep confidential all confidential information obtained from each other in the context of the Agreement. Information is considered confidential if it has been communicated by the other party or if it arises from the nature of the information. The party receiving confidential information shall use it only for the purpose for which it was provided.

Article 19 - Processing of personal data

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19.1 Contractor shall process all personal data provided to it by Client in accordance with applicable laws and regulations regarding the protection of personal data, in particular the General Data Protection Regulation Implementation Act.
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19.2 The Client represents and warrants to the Contractor that it will process all personal data it processes in the context of its participation in the Event in accordance with applicable laws and regulations on the protection of personal data, in particular the General Data Protection Regulation Implementation Act.

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19.3 If the Contractor needs to process personal data on behalf of the Client and engages a third party for this purpose, a processor agreement will be drawn up.

Article 20 - Image rights and drawings

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All images, drawings, ideas and intellectual property rights incorporated in or attached to a quotation or Agreement are for use solely for the purpose of the order to be given or issued and may not be used by the Client for any other purpose or provided to any third party. All rights therein belong exclusively to Contractor. Contractor therefore reserves the right to reclaim these documents.

Article 21 - Applicable law

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21.1 The legal relationship between the Contractor and the Client shall be governed exclusively by Dutch law.

‍21.2 All disputes - including those regarded as such by only one of the parties - arising in connection with an offer or Agreement to which these terms and conditions apply in whole or in part, or in connection with other Agreements resulting from such an Agreement, shall be settled by the absolutely competent court in the Contractor's place of business, unless a mandatory statutory provision precludes this or the Contractor chooses to bring the action before the court of the Client's place of residence. This shall not affect the Contractor's right to agree with Client to have the dispute settled by independent arbitration.

‍21.3 The Dutch text of these general conditions shall always be binding for the content and interpretation of the conditions and any translations thereof.


Schematic overview of important moments
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House Rules

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1. Volg de aanwijzingen van het personeel op.
2. Toegangscontrole met legitimatie mogelijk.
3. Geen wapens of drugs.
4. Geen ongewenste intimiteiten.
5. Geen agressie of racisme.
6. Geen hinderlijk gedrag.
7. Kleed u correct.
8. Geen eigen consumpties.
9. Glaswerk moet binnen of op terras blijven.
10. Geen overlast voor de buren.
11. <18 Geen alcohol en tabak.